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Author Archives: Susanne Madsen

Susanne Madsen
Susanne Madsen is an internationally recognised project leadership coach, trainer and consultant. She is the author of The Project Management Coaching Workbook and The Power of Project Leadership (Jan 2015).

Prior to setting up her own business, she worked for 17 years in the corporate sector leading large change programmes of up to $30 million for organisations such as Standard Bank, Citigroup and JPMorgan Chase. She is a fully qualified Corporate and Executive coach and a member of the Association for Project Management (APM).

Susanne specialises in helping managers improve their leadership skills so that they can gain control of their projects and fast-track their career. She does this through a combination of training, coaching, mentoring and consulting.

How to Prepare Yourself for a Career Move in Project Management

Many people come to me for coaching because they need support in preparing for a new role. In recent weeks, three of my coachees have discussed some form of career transition with me. The first person –we’ll call him Chris – is a contractor who works as a business analyst and project manager. Although his contract isn’t coming to an end just yet, he is beginning to position himself for ...

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How do you Lead your Project Team through a Conflict?

Many of us don’t like conflict, but the truth is that it’s difficult to avoid when running a project. There will always be situations when someone within the team has a different opinion about what needs to happen. It’s interesting really that we find conflict so difficult and that we often see it as a bad thing. Conflict can be good – both for the project and the team – ...

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What Project Managers and Leaders Can Learn from Larry King

Yes, that’s right! Larry King – the American talk-show host! Working in broadcasting as a radio and television host is undoubtedly different to the kind of job that most project managers get to perform. But a recent interview with Larry King revealed exactly how good he is at building trust and making people open up. This is something that many project managers can learn from. Larry King has performed over ...

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Four Tips on How to Get Started as a Project Sponsor

As the project sponsor you are the most senior decision-maker on the project. You are not the one who is running the project on a day-to-day basis and giving direction to the team – that’s the role of the project manager. Your role is to steer the project at a high level and to give direction when the project manager isn’t able to progress without your support. The challenge for ...

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How to Become a More Sophisticated Project Communicator

We often say that one of the most important roles of a project manager is to be able to communicate effectively. Being the hub of the project, the PM communicates with team members, stakeholders, end users and the project sponsor – all of whom have different preferences for how they would like to be communicated with. Some people prefer email and written status reports whereas others favour telephone and face-to-face ...

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Why Do Some People on Your Project Trigger an Allergic Reaction in You?

Have you ever found that collaborating with stakeholders and team members can be a bit challenging? And have you ever experienced that some people – in certain situations – push a few of your buttons, but you’re unsure why it generates a strong reaction in you? If the answer is yes, then keep on reading. Daniel Ofman’s core quadrant model offers valuable insight into fundamental human behaviours. I recently came ...

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How to Coach Your Manager

You may think that coaching has a limited use and that it’s a tool only for professional coaches and for managers when guiding their teams. But have you ever considered that as a project manager you can also coach upwards and use it with your own manager? As a tool coaching is used to create awareness and growth for someone else. In doing so we pick up on the attitudes ...

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Seven Signs You Are a Great Communicator in Project Management

Being an effective communicator is one of the most important responsibilities of a project manager.  But what does it mean to be an effective communicator and how can you tell if you are one of them? Let’s look at seven telltale signs.   1. Provide regular and truthful updates about project progress In a project management context, a good communicator is someone who keeps their clients and stakeholders updated and ...

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