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Author Archives: Susanne Madsen

Susanne Madsen
Susanne Madsen is an internationally recognised project leadership coach, trainer and consultant. She is the author of The Project Management Coaching Workbook and The Power of Project Leadership (Jan 2015).

Prior to setting up her own business, she worked for 17 years in the corporate sector leading large change programmes of up to $30 million for organisations such as Standard Bank, Citigroup and JPMorgan Chase. She is a fully qualified Corporate and Executive coach and a member of the Association for Project Management (APM).

Susanne specialises in helping managers improve their leadership skills so that they can gain control of their projects and fast-track their career. She does this through a combination of training, coaching, mentoring and consulting.

The Essential Steps to Controlling Scope Creep

I often come across project managers who ask me what the correct way is to say no to scope changes. They have been taught that changes to scope are dangerous as they worry it might morph into scope creep. When we talk about scope creep it implies that changes are uncontrolled and that scope grows and grows without anyone explicitly agreeing to it. That’s obviously an undesirable situation, which should ...

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What Makes a High Performing Project Team?

Consider the most successful team you have been part of or that you know of, and what the characteristics were of that team. How many members did it have? How did the team members communicate with one another and what was the feeling you had when you interacted with the team? Many of us know instinctively what it feels like to be part of a great team – we feel ...

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8 Steps to Overcome the Challenges of Managing a Larger Project

Many project managers have experienced it – and transitioned through it. They have worked on a series of smaller or medium-sized projects for a couple of years and are now getting involved in bigger projects. The new challenge is exciting, but also daunting, especially when they don’t have a host of experienced projects managers or mentors to lean on. In this post we look at the implicit challenges of stepping ...

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What to do When You Feel Out of Your Depth on a Project?

There are many reasons why you might at some point in your career feel out of depth on a project. Most project managers have been there. It can happen either as a result of a serious underlying problem on your project, which you don’t know how to resolve, or because you for any other reason lose confidence if your ability to lead the project and feel unsure about the way ...

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Top Three Things Project Managers Need Coaching On

Let me first stress that I find project managers pretty remarkable and courageous people. Being a project manager isn’t an easy job. Projects need to be delivered on time, to cost, to the required quality AND deliver the expected benefits. During the course of the project, PMs have to be mindful of the big picture and at the same time keep an eye on the detail – without micromanaging anyone. ...

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The Human Needs of a Project Team

What are the top human needs that drive people in your team? You are probably familiar with Maslow’s Hierarchy of Needs, which is one of the most widely referenced motivational theories. In this post I have drawn from several resources and models to compose an overview of the biggest needs that drive us all. When met, these needs have the potential to create high performance and fulfillment in ourselves and ...

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How to Overcome the Most Common Mistakes in Risk Management

Although risk management is a classic discipline and part of a standard curriculum on most project management courses, it doesn’t mean that the average project manager knows everything there is to know about it or that they are doing it really well. Unfortunately! Far too many of us make basic mistakes that negatively impact the outcomes of the project. We carry out the risk assessment on our own without involving ...

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Getting Started with Change Management

The purpose of all projects is to implement change and to help an organisation move from a current state (how things are done today) to a desired future state (with new processes, systems, organisation structures or job roles). Whilst project management is about delivering the project’s requirements, change management focuses on the people impacted by the change and helps individuals to make a successful personal transition to the new state. As change management is all about ...

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