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Our Authors

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  • Bart Bernink

    Bart Bernink

    Bart Bernink is a Project Management and Business Analysis consultant as well as ESI Instructor, teaching Project Management, Agile project management and Business Analyses.
  • Glenn R. Brûlé

    Glenn R. Brûlé

    Glenn R. Brûlé has more than 15 years experience in many facets of business, including project management, business analysis, software design and facilitation. As the former Director at Large for the International Institute of Business Analysis (IIBA), Brûlé’s primary responsibility was to form local chapters of the IIBA around the world.
  • Jonathan Buck

    Jonathan Buck

    Jonathan is a Training Consultant for ESI International and Managing Director with ABConsulting Ltd. He has worked extensively as a project and programme manager in the public sector for UK Government bodies, as well as a presenter who trains and presents with clients as part of core business.
  • Ken Burrell

    Ken Burrell

    Ken Burrell is a contract Project, Programme and Portfolio Office (PMO) Professional, who makes targeted improvements to PMO practices to add value to Projects, Programmes and Portfolios through engagements of his company Pragmatic PMO. He provides senior management with the analysis they need to make decisions, and gives project and programme managers the support they need to deliver solutions.
  • Dan Cohen

    Dan Cohen

    Dan Cohen, PMP, has been a senior instructor for TwentyEighty for more than 18 years. He was a project manager at AT&T in corporate human resources. His interests in project management are many, but he is especially experienced in managing interpersonal relations to get the most from and for the people who manage, sponsor and benefit from projects.
  • James Comstock

    James Comstock, PMP runs his own business - Comstock Communication Concepts. He has more than 30 years of experience in management, training, quality and manufacturing processes.
  • Peter Cresswell

    Head of Professional Services at ESI International. Chief areas of expertise and focus at ESI are around the impact of learning on individual and organisational performance. Was one of the principal architects of ESI’s IMPACT engagement model, which stresses the importance of benchmarking current PM performance – as the precursor to proposing any “learning solutions” – and puts equal emphasis on the need for sustainability in the workplace to protect that training investment and to bring about measurable improvements in performance and behaviours. Designed, developed and implemented two “organisational” benchmarking tools – one focusing on PM “hard” skills and the other on high performance “soft skills” - from a 360° perspective relating specifically to a project environment - that have now become ESI corporate standards globally. Regular workshop facilitator at ESI’s PMO Centre of Excellence events. Helped design and build ESI’s 2012 & 2013 Global PMO survey and conducted the formal data analysis of the survey results.
  • Joe Czarnecki

    Joe Czarnecki

    Joseph R. Czarnecki, PMP, Senior Advisor for Instructional Systems Design, ESI International, works with ESI’s European and global clients to leverage ESI’s expertise and resources to maximize client investments in improving the performance of project management and business analyst professionals and operations. Joe has been with ESI for over a decade and during that time has played a key role in the development and refinement of a majority of ESI’s courses as well as developed several highly tailored project management course suites for ESI’s global clients. Prior to joining ESI he worked with KPMG.
  • Denise DeCarlo

    Denise DeCarlo

    Denise DeCarlo is President of Mindavation, a company based in the US that provides project management training and consulting, team building and keynoting to companies worldwide. Mindavation is a Registered Education Provider with PMI®.
  • Guy L. De Furia

    Guy L. De Furia

    Guy L. De Furia has 20 years of experience as an organisational development consultant and trainer. He is the author of three assessment instruments and a book on interpersonal trust. Dr. DeFuria received a bachelor's degree in psychology from Rutgers University, an master's degree in general and experimental psychology from Fairleigh Dickinson University. He did his doctoral studies at Stevens Institute of Technology and completed a doctoral dissertation at St. John's University in management science and organisational psychology. He is certified as a Project Management Professional (PMP®) by the Project Management Institute (PMI®) and is a member of PMI®.
  • Antony Della Porta

    Antony della Porta, MBA, GPM-m and a Fellow of the Institute of Consulting, has over 30 years’ experience of working in project rescue and consultancy roles in major verticals such as Finance, Travel, Media and Pharmaceuticals. He is also an established consultant and instructor in delivering courses in Project Management methodologies, (PRiSM™, PRINCE2®, AgilePM®, SP2 and SAPM) and general Project Management and courses relevant to the delivery and realization of business strategy. He has over 15 years experience using PRINCE2®, and has successfully managed and implemented many PRINCE2® projects, a number of these as a hybrid blend with Agile. Antony represents GPM Global in Europe as Executive Director for GPM EMEA Regional Hub. He works with GPM-Global in developing specialist courses (such as SAPM-Sustainable Agile Project Management) to provide project delivery professionals a path to becomingGreen Project Managers by gaining the GPM range of accreditations: GPM-b®, GPM® and GPM-m® including those already Practitioner accredited in PRINCE2® and AgilePM®. He can be contacted at antony.dellaporta@greenprojectmanagement.org.
  • Matt J. Ferguson

    Matt J. Ferguson

    Matt J. Ferguson, Practice Manager, ESI Consulting Services, ESI International, is a respected expert in project management and business analysis capability assessment and learning adoption. At ESI he designs and implements their “outside the classroom” tools and activities to reinforce learning and encourage on-the-job adoption of new knowledge and skills with a special focus on the areas of process revision and organisational development.
  • James H. Foreman

    James H. Foreman

    James H. Foreman is President of Charleston Management Consulting, where he draws on his very extensive personal experience to provide assessments, improvement program design, and executive coaching in the field of project and program management for both corporate and government clients nationwide.
G - K
  • Rick Graham

    Rick Graham

    Rick Graham, an instructor with Strategy Execution, has been an active project manager for over 20 years. Areas of expertise and experience include strategic alignment, risk management, and optimisation of business value. Recent examples of projects with which Dr Graham has been involved include support in aligning project portfolio management systems with corporate strategic vision (telecommunications), development support in roll out of a global project risk management system, and support in project contracting strategy development and execution (oil & gas). He is a frequent speaker, and has been a keynote speaker at regional PMI conferences.
  • Raed Haddad

    Raed Haddad

    Over the past 14 years, Raed S. Haddad has had extensive first-hand project management experience on numerous domestic and international programs. Currently, he is the Vice President of Corporate Programs at ESI International where he is responsible for the implementation of all project management training curricula for ESI’s clients.
  • Brett Harned

    Brett Harned is the Vice President of Project Management at Happy Cog in Philadelphia, PA. He began blogging about his adventures in project management when he realized that the perceptions of the positions were just a little off. Since, he has spoken at events like SXSW, written for .net magazine and pmhut.com, taught a web project workshop at The University of the Arts in Philadelphia, and has led the biggest, most satisfying project of his career: the Digital PM Summit.
  • BruceHarpham


    Bruce Harpham writes about project management at Project Management Hacks. His project experience includes work in the financial services industry and higher education. Bruce loves to travel, read history and make the world a better place through projects.
  • Elizabeth Harrin

    Elizabeth Harrin

    Elizabeth Harrin is a career project and programme manager with over a decade of experience in healthcare and financial services. She's also a content strategist, award-winning blogger and author of several books about project management. Find her online at A Girl's Guide to Project Management
  • Simon Harris

    Simon Harris

    Simon is a project management veteran with 30 plus years experience of projects gained mostly within large-scale blue-chip environments across finance and banking IT, defence engineering, oil & gas, government and not for profit. Simon has set-up and run PMO for several programmes and organisations. Simon’s passion is to improve the state-of-the-art in organisation’s ability to cope with change. His thinking rests on the observation that organisations have to balance Run the Organisation with Change the Organisation. Project management is necessary but insufficient. Organisations need a broader and deeper response to change whether discretionary, gradual, irresistible or sudden. Simon welcomes Linkedin connections and you can find out more about Simon from his own website - Logical Model
  • Andy Hessey

    Andy Hessey is a Global Programme and PMO Consultant who has been involved in IT projects for around 10 years. After studying Journalism at Southampton Solent University, Andy started out as a freelance broadcast journalist before turning his hand to IT and Project Management. Andy has worked for a number of well-known organisations such as EDF Energy, Serco Global Services (Formally The Listening Company), Connaught PLC and law-firm Norton Rose Fulbright providing a mix of Programme Management and PMO Management for both technical infrastructure and network implementations and Business Transformation programmes. Currently studying for his MBA, Andy lives in the Docklands area of East London.
  • Florian Ivan

    Florian Ivan

    Florian is a project management consultant and trainer with a strong focus on Agile methodologies. He is working with organisations of different sizes and from various industries and helping them to become more agile. If you need more information for his bio, there is more on www.florianivan.com
  • Shachella James

    Shachella James

    Shachella D. James is a Senior Technology Operations Manager for CenterPoint Energy based in Houston, Texas, United States. She holds a bachelor's degree in Business Administration in Management of Information Services from Texas A&M, a Master's in Business Administration from The University of Texas at Austin and is certified as a Project Management Professional by the Project Management Institute. She has worked in various industries, including banking, manufacturing, consulting services and telecommunications, as well as having held responsibilities spanning custom software development, program management, data warehousing and human capital management.
  • Robert Kelly

    Robert Kelly

    Robert Kelly is a Managing Partner at KPS, a project management consultancy. Robert is also the Co-Founder of #PMChat, a global community of project managers and business leaders that discuss best practices and lessons learned via Twitter.
  • Craig Kilford

    Craig Kilford

    Craig Kilford is the Founder & CEO of CourseConductor.com - where you can find and review the best courses in the project management world. Craig is also Co-Author of Management of Portfolios (MoP) (British Government standard for Project Portfolio Management), Author of Think P3O, Artist and a motivational keynote speaker on the subjects of organisational change, project portfolio management and creativity.
  • Steve Kirk

    Steve Kirk

    Steve Kirk PMP MBCS MIBC is an instructor with ESI International, with more than 20 years experience in project management and business analysis. Through his work with major organisations such as International Computers Ltd. (ICL),McDonnell Douglas Information Systems (MDIS), and MAPICS, Steve gained valuable experience in implementing IT systems for multinational as well as small and medium-size enterprises worldwide.
L - Q
  • Lee Lambert

    Lee R. Lambert, an instructor with ESI International, is recognized as an international authority on business and project management for all technical disciplines in both private and public sectors. Mr. Lambert has been an active, contributing member to the Project Management Institute (PMI®) since 1978. He contributed to the launching of the PMI®’s Master’s Degree Accreditation Program and was a founding member of the committee that developed and implemented the Project Management Professional (PMP®) Certification Program. He is recognized as one of PMI®’s international ambassadors and is one of PMI®’s most popular workshop and technical paper presenters at its annual Seminar Symposia. During the past 10 years he has been an active member of the Project Management Journal’s Editorial Review Board. In recognition of more than two decades of ongoing support and significant contribution to the profession of project management, the PMI® Board of Directors awarded Mr. Lambert its Distinguished Contribution Award at the PMI® ‘95 Seminar/Symposium in New Orleans. In addition, Mr. Lambert has earned a master’s certificate in project management from the George Washington University.
  • Rebecca Leitch

    Rebecca Leitch

    Rebecca Leitch is a marketeer at TwentyEighty Strategy Execution - focused on bringing new project management content for the PM community.
  • Gail Levitt

    Gail Levitt

    Dr. Gail Levitt the CEO of Levitt Communications Inc. Her company is dedicated to providing facilitation, coaching and courseware design on the topics of leadership, influence, and productivity management for diverse audiences, including project managers and business analysts. Gail is the author of Team Planning for Project Managers and Business Analysts
  • Lori Lindbergh
  • Dennis Lock

    Dennis Lock

    Dennis Lock is a freelance writer who specializes in project management. His exceptionally wide industrial experience has included sub miniature electronics, defence systems, heavy engineering and international mining, with a progression of successful management positions in all of those industries. He has fulfilled consultancy assignments in Britain and overseas and in recent years has taught project management to masters degree students as an external lecturer at two British universities. Of over 30 books that he has written or edited, almost all have been published by Gower.
  • Sean Lowe

    Sean Lowe

    Sean P. Lowe, PMP, CRISC is an information technology project manager and freelance writer with 15 years’ experience in managing systems integration, process development and enhancement and Information Security Compliance Assessment Projects.
  • Susanne Madsen

    Susanne Madsen

    Susanne Madsen is an internationally recognised project leadership coach, trainer and consultant. She is the author of The Project Management Coaching Workbook and The Power of Project Leadership (Jan 2015). Prior to setting up her own business, she worked for 17 years in the corporate sector leading large change programmes of up to $30 million for organisations such as Standard Bank, Citigroup and JPMorgan Chase. She is a fully qualified Corporate and Executive coach and a member of the Association for Project Management (APM). Susanne specialises in helping managers improve their leadership skills so that they can gain control of their projects and fast-track their career. She does this through a combination of training, coaching, mentoring and consulting.
  • Suresh Malladi

    Suresh Malladi

    Suresh Malladi is a PMP® and works as a Client Services Manager for a major software firm in Philadelphia, PA, United States. Suresh has extensive global experience in project management, having managed several projects for Fortune 1000 clients and ISV companies under the Global Delivery Model.
  • Bob McGannon

    Bob McGannon

    Bob McGannon is a Founder and Principal of MINDAVATION, a company providing project management training and consulting, leadership workshops and team building programs throughout North America, Europe and Australia.
  • Mark Monteleone

    Mark Monteleone is an independent consultant with more than 30 years of project management and business analysis experience. He holds a bachelor’s degree in physics and a master’s degree in computing science from Texas A&M University. Mark is certified as a Project Management Professional (PMP®) by the Project Management Institute (PMI®) and as a Certified Business Analysis Professional™ (CBAP®) by the International Institute of Business Analysis (IIBA®). He instructs ESI International courses in both the project management and business analysis curriculum.
  • Antonio Nieto-Rodriguez

    Antonio Nieto-Rodriguez

    Antonio Nieto-Rodriguez (antonionietorodriguez.com) is the world's leading champion of Project Management and Strategy Implementation. He is the creator of concepts such as the Hierarchy of Purpose featured by Harvard Business Review, or the Project Manifesto; which argues that Projects are the lingua franca of the business and personal worlds from the C-suite to managing your career or relationships. Antonio has been recently nominated Thinker of the Month by the prestigious Thinkers50.com, who identifies the most influential management thinkers in the world, inc. Michael Porter, Clayton Christensen, Rita McGrath. Author of the best-selling book "The Focused Organization" and a much in-demand speaker at events worldwide, Antonio has presented at more than 160 conferences over the past 15 years, regularly evaluated as the best speaker. European Business Summit, Gartner Summit, TEDx, and EU Cohesion Policy Conference with EU President Donald Tusk; are some of the events he has delivered inspirational speeches. A pioneer and leading authority in teaching strategy execution and project management to senior executives at top Business Schools; currently visiting professor at Duke CE, Instituto de Empresa, Solvay, Vlerick, Ecole des Ponts and Skolkovo.
  • John Pelham

    John Pelham

    John Pelham, an instructor with ESI International, has more than 20 years of project management experience in various fields including retail, banking, IT, and construction. He has successfully managed projects as diverse as the redevelopment of city-center sites for light industrial and commercial purposes, and the development and networking of software applications. Mr. Pelham has also been involved in the planning, organization, and leadership of international refugee relief missions for a UK-based charity. Mr. Pelham is a Prince 2 practitioner and a member of the Association for Project Management (APM) and the Project Management Institute (PMI®).
  • Manoj Phatak

    Manoj Phatak

    As Senior Business Analyst Instructor & Examiner at Twenty Eighty Strategy Execution, I have delivered over 130 training / workshop sessions to 1500 people in 16 countries (in 4 continents) to Twenty Eighty clients including Credit Suisse, Barclays, Adidas, Qatar Petroleum, HSBC and SwissRe. I have re-written parts of the core Twenty Eighty Business Analysis curriculum as well as conducting public speaking engagements at the IIBA and Project / Product Management conferences on behalf of Twenty Eighty. My responsibilities include corporate training, pre-sales support, consultancy, curriculum development, examination, workshops and coaching for Fortune-500 clients across Europe, Middle East and Latin America. Main specialisms include: business and systems analysis, stakeholder management, ERD data modelling, requirements engineering, CASE tools and UML business modelling.
  • Kik Piney

    Kik Piney

    Crispin Piney, an instructor with ESI International, has developed and deployed technically advanced—and culturally complex—capabilities and services in both research and business environments for large multinational companies, advising on project management expertise enhancement throughout such organizations. Mr. Piney is well known for his ability to link the theory of project management to practical examples taken from his work experience and from everyday life. He is a lively speaker who generates enthusiasm and interaction in his audience. He has a bachelor’s degree in mathematics from Imperial College, London, and is anAssociate of the Royal College of Science, London. He is certified as a Project Management Professional (PMP®) by the Project Management Institute (PMI®) and is a member of the PMI® France chapter. He is bilingual in English and French.
  • Carl Pritchard

    Carl Pritchard

    Carl Pritchard is a senior instructor with 2080 Strategy Execution and is the Principal of Pritchard Management Associates of Frederick, MD. He is an internationally renowned lecturer, author and consultant. He is the author of The Project Management Communications Toolkit (Artech House), Risk Management: Concepts & Guidance (3rd Edition) and produced (with J. LeRoy Ward) Conversations on Passing the PMP® Exam. He is the U.S. Correspondent for the British project management publication, PM Today. Carl is a certified Project Management Professional and provides training and support in project and risk management around the world.
  • Penny Pullan

    Penny Pullan

    Penny Pullan works with people in multinational organizations who are grappling with high risk international projects and programmes of change, often involving a complex and culturally diverse mix of stakeholders. Within this context, Penny is experienced in bringing order and clarity, giving support, and providing the tools needed to cut through the problems and deliver benefits, whilst helping the individuals involved to develop. Penny is author of Business Analysis and Leadership: Influencing change and each June hosts the Virtual Working Summit . Clients of Penny's company Making Projects Work Ltd include Novo Nordisk, AbbVie, NFU Mutual, Quintiles, the UK Government, ESI and others from financial services, technology and pharmaceutical multinationals.
R - Z
  • Kjell Rodenstedt

    Kjell Rodenstedt

    This is an excerpt from the book Governance, Project Portfolio Management and PMO – the art of creating value for organisations by Kjell Rodenstedt (currently only available in Swedish).
  • Kenneth Rose

    Kenneth Rose

    Kenneth H. Rose, PMP, is a project management consult and director of the Peninsula Center for Project Management in Hampton, VA. He is an ASQ Certified Quality Manager. The tools and techniques described in this article are discussed in detail in Ken's book Project Quality Management: Why, What and How.
  • Lindsay Scott

    Lindsay Scott

    Lindsay Scott is Director of PMO Learning, the PMO training specialist and Arras People the programme and project management recruitment specialists. Lindsay is the project management careers columnist for PMI's Network magazine and co-editor of the Gower Handbook of People in Project Management. Lindsay created and hosts The PMO Conference and hosts the monthly PMO Flashmobs
  • Carl Sergeant

    Carl Sergeant

    Carl Sergeant, PMP, Senior Instructor, ESI International, brings an entrepreneurial, results-focused viewpoint based on more than three decades of project, programme and portfolio management experience to his ESI client engagements. An internationally respected thought leader, Carl has been recognsed as one of the fifty most powerful and influential project management professionals in the world by the Project Management Institute’s (PMI®) PM Network magazine.
  • Paul Shapiro

    Paul Shapiro

    Paul Shapiro is an instructor with ESI. Paul has supported project managers and leaders in the United States and in over 20 other countries.
  • Neil Shorney

    Neil Shorney

    As an instructor for ESI, I teach business skills to professionals from across the UK, Europe and Middle East. A course taught by me is not so much a traditional training event, but more like facilitated learning, where participants are led through a mixture of lively discussions, case studies, thought-provoking questions and PowerPoint slides to reach the event's learning objectives. I teach a wide range of courses for ESI, including topics such as High-Impact Communications, Coaching & Mentoring For Improved Performance, Critical Thinking & Problem Solving and Establishing A Business Mindset.
  • Graham Shreeve

    Graham Shreeve

    Graham Shreeve, an instructor with ESI International, has more than 30 years of experience in leadership and senior management. He is an experienced trainer and facilitator, specializing in project and program management that is based upon the practical application of best practice methods (UK Office of Government Commerce) and recognized bodies of knowledge (the Association of Project Management (APM) and the Project Management Institute (PMI®)). He also has facilitated training sessions in planning and control techniques, risk management, benefit management, and stakeholder management.
  • Peter Taylor

    Peter Taylor

    Peter is a dynamic and commercially astute professional who has achieved notable success in Project Management. His background is in project management across three major business areas over the last 26 years, MRP/ERP systems with various software houses and culminating in his current role with Infor, Business Intelligence (BI) with Cognos, and product lifecycle management (PLM) with Siemens. He has spent the last 7 years leading PMOs and developing project managers and is now focusing on project based services development with Infor. He is also an accomplished communicator and leader and is a professional speaker as well as the author of “The Lazy Project Manager” (Infinite Ideas) and “Leading Successful PMOs” (Gower). More information can be found at www.thelazyprojectmanager.com – and through his free podcasts in iTunes.
  • Ian Templeton

    Ian Templeton

    Ian Templeton is Head of Project & Programme Management Centre of Excellence for Orange Business Services, part of France Telecom-Orange. He has 25 years experience in project and programme management and his current focus is organizational project management maturity and therefore much of his work is focused on identifying improvement opportunities and implementing appropriate changes. He is a PMI OPM3® Certified Professional.
  • Victor Teplitzky

    Victor Teplitzky

    Dr. Victor Teplitzky, PMP, has more than 34 years of experience in training and development, project management, organizational development and business analysis. As a project and program manager, Dr. Teplitzky has planned, coordinated, monitored and controlled various organizational development projects; managed the environmental safety and health program for the Predator weapon system; and analyzed and evaluated client organization portfolios. As a business analyst, he has performed productivity analysis and evaluations and has managed and participated in various business analysis projects, including requirements analysis and process improvement. Dr. Teplitzky holds a master’s degree in organizational development and a doctorate in theology, and is a board registered naturopathic doctor.
  • Phil Vale

    Phil Vale

    Phil Vale, an instructor with ESI International, has 30 years of IT experience in the telecommunication, manufacturing, oil and gas, national health, banking, and financial industries, as well as the public sector. His clients have included Ericsson, Hewlett Packard, Unisys, Phillip Morris, Cisco, Belmin Group, Landmark Graphics, Capital One, American Express, and Philip Morris Intl. For the past 10 years, Mr. Vale has worked in project management (PM) and PM training roles. He believes that most projects fail because they are not built on firm foundations, and therefore, specializes in ensuring project management basics are carried out both effectively and appropriately for the size and nature of the project concerned. His areas of expertise include scheduling and cost control, project leadership, risk management, and systems integration project management. Mr. Vale acts as a coach and mentor on self-driven programs and keeps his own skills sharp and up-to-date by delivering a variety of projects typically in the pubic sector. He holds a practitioner certification in Prince2 and an APMP certification from the Association of Project Management and is a member of the Project Management Institute (PMI®).
  • Kees Vonk

    Kees Vonk

    Mr. Cornelis Vonk, an instructor with ESI International, has more than 20 years of experience in project management in the field of information technology (IT). Since 1998, Mr. Vonk has taught project management and has assisted more than 300 candidates in their preparation for the Project Management Professional (PMP®) exam. In 2002, he was the project manager of the 5th European Project Management Conference held in Cannes. He is certified as a PMP® by the Project Management Institute (PMI®) and is a founding member of the France-Sud chapter. He received the PMI® 2002 Distinguished Contribution Award.“
  • LeRoy Ward

    LeRoy Ward

    J. LeRoy Ward, PMP, PgMP, Consultant, ESI International, brings more than 33 years of expertise in project and program management to the refinement of ESI’s portfolio of learning programs. He works closely with ESI clients worldwide to guide the assessment, implementation and reinforcement of knowledge and skills that allow for the effective measurement and successful adoption of learning program objectives.
  • Susan Washburn

    Susan Washburn

    Susan Washburn has an international reputation as a trainer, group facilitator, educator and organizational management consultant. She is the founder of The Powers Group, a North Carolina-based training and consulting practice. She works with organizations on communication skills, team building, group dynamics, strategic change, facilitation skills, leadership development, multicultural issues, and effective organizational change. She is a coauthor of Charting Your Course for Effective Communication: The SDI in Communication, published in 2006. Susan holds a bachelor’s degree from the University of the State of New York and a Master’s Certificate in Project Management from The George Washington University. She is certified as a facilitator for the Covey Leadership Institute, Strength Deployment Inventory, Investment in Excellence and the Myers-Briggs Type Indicator.
  • MartinWebster

    Martin Webster is managing solution architect for a large UK public sector organisation and has more than 20 years’ experience in project delivery and business change. He works with senior people to solve complex business problems. Martin also writes regularly about project management, leadership teams and business change. Click Here to be notified when he writes a new article.
  • Daniel Zrymiak

    Daniel Zrymiak is a software quality practitioner and instructor in Vancouver, B.C. An ASQ Senior Member, Daniel received the ASQ Feigenbaum Medal in 2001, and is certified as a CQMgr, CSSBB, CQE, CSQE, as well as having multiple auditor and lead auditor certifications for Biomedical, HACCP, Environmental and Quality Auditing. Mr. Zrymiak has a Bachelor of Commerce degree, with Honors, from the University of Saskatchewan and is presently pursuing post-graduate studies.
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