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Sharing Real Life PMO Challenges Part 2

Can you drive up levels of organisational project maturity by sharing “everything” – from the gospel of project management best practices, through tasks on a development level, to the overall progress and status of ALL projects?

Should the level of data and information you share evolve in line with your maturity?

On Tuesday 5th of October 2010, ESI gathered more than 40 Heads of PMO and likes during a half day event entitled “Sharing Real Life PMO Challenges”. Several questions were raised to the audience and here is their feedback:

  • Lessons learned are seen as very important but how does one motivate the project managers to capture these lessons at the end of a project?  This is a very difficult task!
  • When an efficient platform for lessons learned is provided it can work quite well.  Webinars have been noted to be quite effective.  Organisations today publish a huge amount of information and it can be difficult to get to the desired information.  Running global webinars has helped curve this problem.
  • Creating a database of project managers that worked on specific types of projects is quite useful. This allows other PM’s who are starting a new project to look up other PM’s who worked on similar projects in the past and have a one to one discussion about lessons learned.
  • There is a limit to the amount of knowledge that can be shared.  As a result of time constraints/stress involved in the world of a project manager, if they cannot easily find the information they are looking for on a particular knowledge sharing platform, they will not use it again.
  • The PM practice can gain greatly from the introduction of knowledge management across the corporation.  Wikis are a good example of this and these have had significant results on the organisation as a whole.  It has helped to mature the practice.
  • Sharing everything is great in theory but more difficult in practice! The PMO needs to take a lead and ensure that this is stored and communicated in an orderly fashion. Sharepoint is seen as a very strong tool for organisations.
  • Putting in knowledge management is perceived as being quite simple; it is taking it out that seems to be the difficult part.

 Do you share these comments or have you got different views on the subject?

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About Peter Cresswell

Head of Professional Services at ESI International. Chief areas of expertise and focus at ESI are around the impact of learning on individual and organisational performance.

Was one of the principal architects of ESI’s IMPACT engagement model, which stresses the importance of benchmarking current PM performance – as the precursor to proposing any “learning solutions” – and puts equal emphasis on the need for sustainability in the workplace to protect that training investment and to bring about measurable improvements in performance and behaviours.

Designed, developed and implemented two “organisational” benchmarking tools – one focusing on PM “hard” skills and the other on high performance “soft skills” - from a 360° perspective relating specifically to a project environment - that have now become ESI corporate standards globally.

Regular workshop facilitator at ESI’s PMO Centre of Excellence events. Helped design and build ESI’s 2012 & 2013 Global PMO survey and conducted the formal data analysis of the survey results.

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