Course Description

Defining Business Needs and Solution Scope

Available Modalities:

  • e-Training
    Next Sessions: On-Demand


  • Public Classroom
    Next Sessions: Not Available in this Modality
  • On Site
    Next Sessions: At Your Facility

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Delivery Method PDU Total Technical PMP/PgMp Leadership Strategy PMI RMP PMI SP PMI ACP PfMP PMI PBA
Instructor-led training 22.5 5 0 17.5 0 0 0 5 5
Virtual instructor-led training 22.5 5 0 17.5 0 0 0 5 5
Delivery Method Instructor-led training Virtual instructor-led training
PDU Total 22.5 22.5
Technical PMP/PgMp 5 5
Leadership 0 0
Strategy 17.5 17.5
PMI SP 0 0
PfMP 5 5
  • CDUs: 22.5
  • CEU's: 2.25
  • CPEs: 27
  • PDUs: 22.5

Contact us todayFor more information about this course, speak now to a training coordinator on +44 (0)20 3743 2910 or by using the chat box ⇲. You can also send us an email or complete the contact form, and we will get back to you shortly. Help us understand your background, experience, challenges and goals and we will help you to select the most suitable learning path.


Defining the Business Needs and Solution Scope applies an approach to using business analysis skills in the change initiative, or even before. Prior to launching an initiative to affect any sort of organisational change it is essential to be clear about the desired business outcomes, determine a solution scope, identify and assess all the viable options, scrutinise each of the options and then make sure all that is involved in the change initiative, including required costs, resources and risks, is fully understood.  

The business case establishes the framework for a successful change by revealing all of the potential pitfalls and tells executives the whole story before the investment is made.  A good business case is honest, unbiased, objective and well-socialised; key stakeholders contribute and review before it is formally presented.  

The skills of business analysis can help many professionals identify the right types of solutions to solve their business challenges and build the business cases to justify those recommendations. Defining the Business Needs and Solution Scope is an intermediate to advanced course designed to provide the knowledge needed to begin working on identifying business needs and analysing the benefits of various solution options to help limit the choices before work gets underway or even before the solution work is chartered. In particular, this course “precedes” the typical project lifecycle as it sets up the benefits, value and possibilities that the change may bring, which then become the focus of the initiation phase of a project to implement those changes and execute the strategy.  

This course can help anyone who needs to understand how effective projects and programmes align with organisational strategy and confer benefits that solve business problems or who makes decisions or informs those who make decisions on which projects and programmes to invest in.  

  • Explain how the concepts of business needs and value drive change initiatives
  • Describe the importance of business cases to solution recommendation
  • Use current state analysis to identify business needs, goals, and objectives
  • Relate the discipline of benefits management to solution recommendation
  • Utilise stakeholder and capability analysis to plan future states
  • Conduct feasibility assessments on solution alternatives
  • Develop and present business cases for or against potential solutions
  • Benefits Management

    What is benefits management

    What is a benefit

    Roles in benefits management

    Identify potential benefits and dis-benefits

    Quantify the benefits

    Portfolio level benefits

    Identify stakeholders in benefits managements

    Benefits mapping

    Benefits realisation plan

    Planned and emergent benefits

  • Define the Current State

    Define the current situation


    Issues and concerns

    Ask the right questions

    Analyse the current state

    Define the business need in terms of prioritised problems and opportunities

    The Business Case: Communicating the Current State and Business Need

  • Define the Solution Scope

    Future state vision

    Identify and describe stakeholder needs

    Required capabilities

    Conditions and constraints about the solution

    Link capabilities to goals

    Refine the solution scope in terms of who, what, where, when, why and how

  • Driving Toward Business Value

    Business value and business need

    Value proposition

    Types of business needs

    Value stream, value chain

    Who, what, where, when, why and how

  • Establish Business Goals and Objectives

    Begin with the end in mind

    Strategic vision and alignment

    Prioritised business goals

    Participants in business goal development

    Types of goals

    SMART business objectives

    The balanced scorecard

    Goal hierarchy

    Goal prioritisation

    Approval of the business objectives

  • Financial Analysis

    Cost-benefit and Financial Analysis

    Patterns of planned business value

    Estimate benefits

    Estimate costs

    Costs to acquire the solution

    Costs to live with the solution

    Financial analysis and indicators

  • Identify and Assess Alternatives

    Identify alternative solutions

    Determine the viable and non-viable alternatives

    Analyse the feasibility of the viable alternatives

    Organisational feasibility

    Technical feasibility

    Economic feasibility

    Real options analysis

    Identify alternative solution approaches

    Describe the change strategy

    Refine the future state

  • Putting the Business Case in Context


    Benefits Management

    Making a No Decision

    After approval

    Revisiting the business case during development


  • Risk Analysis

    Risks to business value

    Identify risks

    Business risks

    Technology risks

    Project risks

    Risk theory

    Risk management

    Risk tolerance

    Risk impact scale

    Risk log

    Allowance for risk contingency

  • The Business Case

    Purpose of a business case

    Content and structure of a business case

    Participant roles in the business case

    Characteristics of a good business case

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