Course Description

Developing Use Cases

Available Modalities:

  • e-Training
    Next Sessions: On-Demand

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  • Public Classroom
    Next Sessions: Not Available in this Modality
  • On Site
    Next Sessions: At Your Facility

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Delivery Method PDU Total Technical PMP/PgMp Leadership Strategy PMI RMP PMI SP PMI ACP PfMP PMI PBA
e-Training 21 21 0 0 0 0 0 0 21
Instructor-led training 21 21 0 0 0 0 0 0 21
Virtual instructor-led training 21 21 0 0 0 0 0 0 21
Delivery Method e-Training Instructor-led training Virtual instructor-led training
PDU Total 21 21 21
Technical PMP/PgMp 21 21 21
Leadership 0 0 0
Strategy 0 0 0
PMI RMP 0 0 0
PMI SP 0 0 0
PMI ACP 0 0 0
PfMP 0 0 0
PMI PBA 21 21 21
  • CDUs: 21 BABOK V2.0 used in the CDU approval of this course
  • CEUs: 2.1
  • CPEs: 25
  • PDUs: 21

Contact us todayFor more information about this course, speak now to a training coordinator on +44 (0)20 3743 2910 or by using the chat box ⇲. You can also send us an email or complete the contact form, and we will get back to you shortly. Help us understand your background, experience, challenges and goals and we will help you to select the most suitable learning path.


 As a fundamental component to identifying requirements for a new system, business analysts must be able to illustrate how "actors", such as end users, stakeholders, or related systems, will be affected once the new system is implemented. This process, also known as Use Case Modelling, provides business analysts with a powerful tool for documenting functional requirements - and the interactions between these requirements - in a manner that can be easily communicated to designers, programmers, project manager and other project stakeholders.

This course provides business analysts with the required competencies for creating use case diagrams and use case scenarios, which serve as a vehicle for eliciting, analysing, documenting and communicating functional requirements. Delegates will practice creating use cases in the Unified Modelling Language (UML) to graphically represent the interactions between use cases and actors. To fully gain the benefits of UML, use case diagrams are created through an object-oriented approach, which enables business analysts to sift through the complexity of a system by breaking it down into smaller units.  

Attendees of this course will gain more than just the lexicon required for use case and object oriented modelling. Through interactive exercises, they will practice writing the alternate/exception flows, arranging objects into properly named classes and reading class diagrams and most importantly, gain the ability to integrate use case modelling within the software development lifecycle to ensure that project requirements are accurate, complete and map to the objectives of the business.  

Reminder: Prior to taking this course, delegates should have acquired the background as taught in Eliciting and Managing Requirements and Business Process Modeling.  

  • Employ use cases to elicit, analyse, document and communicate functional requirements for software  
  • Use the Unified Modelling Language (UML) to create use case diagrams  
  • Determine when to employ use case modelling  
  • Prioritise use cases based on their importance to the business and on technical considerations 
  • Describe ways to develop consistent vocabulary between use cases and objects
  • Ensure use case quality
  • Advanced Use Case Modelling Techniques

    Diagramming an <<include>> relationship

    Diagramming an <<exclude>> relationship

    Diagramming generalisation and specialisation

    Considering multiplicity

  • Ensuring Use Case Quality

    Employing quality assurance techniques

    Ensuring use cases are testable


  • Identifying and Describing Actors

    Use case actors

    Business versus system actors

    Identifying actors

    Mapping stakeholders to actors

    Users versus actors

  • Identifying and Describing Use Cases

    Identifying use cases

    Writing a use case description

    Including pre-conditions, post-conditions, assumptions and scenarios

  • Introduction to Use Case Modeling

    Organising requirements with use cases

    Use case diagrams as a UML notation

    Organising the model with packages


  • Prioritising Use Cases

    Estimating project cost with use cases

    Employing prioritisation techniques

  • Writing Use Case Scenarios

    Identifying the main success scenario

    Identifying alternates and exceptions

    Indicating iteration

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