Course Description

Eliciting and Managing Requirements

Available Modalities:

  • e-Training
    Next Sessions: On-Demand


  • Public Classroom
    Next Sessions: Not Available in this Modality
  • On Site
    Next Sessions: At Your Facility

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Delivery Method PDU Total Technical PMP/PgMp Leadership Strategy PMI RMP PMI SP PMI ACP PfMP PMI PBA
Instructor-led training 22.5 21.5 0 1 0 0 0 0 21.5
Instructor-led training 22.5 21.5 0 1 0 0 0 0 21.5
Online 22.5 21.5 0 1 0 0 0 0 21.5
Delivery Method Instructor-led training Instructor-led training Online
PDU Total 22.5 22.5 22.5
Technical PMP/PgMp 21.5 21.5 21.5
Leadership 0 0 0
Strategy 1 1 1
PMI RMP 0 0 0
PMI SP 0 0 0
PMI ACP 0 0 0
PfMP 0 0 0
PMI PBA 21.5 21.5 21.5
  • CDUs: 22.5
  • CPEs: 27

Contact us todayFor more information about this course, speak now to a training coordinator on +44 (0)20 3743 2910 or by using the chat box ⇲. You can also send us an email or complete the contact form, and we will get back to you shortly. Help us understand your background, experience, challenges and goals and we will help you to select the most suitable learning path.


Eliciting and Managing Requirements is designed for individuals responsible for doing just that - eliciting requirements from users and stakeholders and managing those requirements throughout solution development.  The course looks at the processes around solution scope validation, collaborative elicitation, modelling the solution, documenting effective requirements, solution validation, requirements change management and how to plan the work necessary to successfully drive the whole process.  

After the scope of a solution to a business problem has been proposed and accepted, the work (typically project-based) of designing and developing that solution must commence. This course explores how the discipline of business analysis contributes to the work of a project, ensuring that the requirements of the solution being developed are fully elicited from, communicated to, and understood by all stakeholders involved. Additionally, the course discusses how business analysis in the context of a project ensures that the solution developed fulfills the intended scope as well as covers considerations for managing requirements (and changes to those requirements) throughout their effective lifecycle. 

A participant does not have to be a formally titled business analyst to benefit from Eliciting and Managing Requirements. Many formal project and programme managers find themselves being asked to apply business analysis to project work to ensure that what is developed actually solves the problem it was intended to. Anyone responsible for delivering specific outcomes that meet business needs or solve problems will benefit from this course. 

  • Explain the critical role of business analysis with respect to requirements management
  • Validate solution scope
  • Use appropriate modelling techniques in requirements management work
  • Plan requirements elicitation and analysis to maximise efficiency and estimate the required effort
  • Determine the most appropriate techniques for eliciting requirements at different points in the analysis cycle
  • Analyse various kinds of requirements into complete, coherent and organised requirements documentation
  • Build consensus in order to validate and finalise the requirements
  • Manage the requirements throughout the project lifecycle
  • Validating Understanding of the Solution Scope

    The origin of the scope

    Aligning strategy and project work

    Solution drivers

    AS-IS modelling

    Common scoping document

    Validating the solution scope

  • Collaborative Elicitation and Analysis

     Identifying and prioritising stakeholders for elicitation

    Elicitation techniques
    - Collaborative
    - Research
    - Experimental

    Progressive elicitation

    Diagnostic approach

    Soft skills of elicitation

    Developing requirements


  • Modelling the Solution

    Modelling as part of elicitation

    Standards in modelling

    AS-IS vs TO-BE modelling

    Context models



    Use case and activity diagrams

    Other BA models


  • Documenting and Communicating Good Requirements

    The requirements repository

    Guidelines for technical writing


    Characteristics of effective requirements

    Analysing requirements

    User stories


    Communicating requirements

  • Validating Requirements

    Sources of Errors

    Requirements impact on project risk

    Choosing a validation approach

    Common validation techniques

    Validating various requirements

    Managing consensus

  • Controlling Requirements

    Reasons for requirements change

    Requirements change management

    Change request documentation

    Impact analysis

    Traceability matrix

    Cost-benefit analysis

    Risk analysis

    The importance of stable requirements

  • Business Analysis Planning

    The importance of planning

    Factors in business analysis planning

    Developing the requirements work plan

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