Course Description

Coaching and Mentoring for Improved Performance

Available Modalities:

  • e-Training
    Next Sessions: Not Available in this Modality
  • Public Classroom
    Next Sessions: Not Available in this Modality
  • On Site
    Next Sessions: At Your Facility

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Delivery Method PDU Total Technical PMP/PgMp Leadership Strategy PMI RMP PMI SP PMI ACP PfMP PMI PBA
Instructor-Led Training 22.5 0 22.5 0 0 0 0 0 0
Virtual Instructor-Led Training 22.5 0 22.5 0 0 0 0 0 0
Delivery Method Instructor-Led Training Virtual Instructor-Led Training
PDU Total 22.5 22.5
Technical PMP/PgMp 0 0
Leadership 22.5 22.5
Strategy 0 0
PMI SP 0 0
PfMP 0 0
  • CDUs: 22.5
  • CEUs: 2.2
  • CPEs: 27
  • Field of Study: Management Advisory Services

Contact us todayFor more information about this course, speak now to a training coordinator on +44 (0)20 3743 2910 or by using the chat box ⇲. You can also send us an email or complete the contact form, and we will get back to you shortly. Help us understand your background, experience, challenges and goals and we will help you to select the most suitable learning path.


Whether it is too little time— or too few capable resources to do the work that needs to be done, applying proven techniques to assign work successfully will address resource and performance issues and remove roadblocks to success.

This course provides a powerful behavioural model to improve the quality, efficiency and effectiveness of coaching and mentoring with lasting results. Through practical exercises, group discussion and case studies, delegates will acquire the skills and tools to determine what work can be allocated and to whom, based on current performance levels. They will also learn how to assign the work with improved clarity and efficiency, establishing a strong foundation for success.

Participants will gain techniques for assigning work with the appropriate level of detail and guiding others’ progress on the work assigned with suitable style and frequency, as well as how to evaluate results of the finished work and to provide focused feedback that helps improve or sustain performance in the future.

During class delegates will assess their own coaching style and learn how to leverage that style in order to deal more effectively deal with the challenging realities faced by coaches and managers in all types of organisations. There are also opportunities to assess and discuss real-life coaching issues in a practical, highly engaging and thought-provoking environment. Delegates will leave this course with a structured approach for improving the performance of others— and a cache of techniques to be a more effective coach and mentor.

  • Effectively assign and guide progress on work
  • Provide focused feedback to sustain or improve future performance
  • Handle difficult performance issues
  • Use essential skills for getting better results in coaching situations
  • Apply a structured coaching and mentoring model to guide you through the coaching process
  • Apply techniques for evaluating impact, including your own
  • Assess and improve the current performance of others

This course uses digital materials.

  • Why Coach?

    Benefits of coaching

    Impact of coaching

    TwentyEighty Strategy Execution's Mindset Model

    Coaching Statement of Purpose

    Coaching and mentoring

  • Coaching and Mentoring Model

    Determining the appropriate style

    Coaching styles




    Coaching actions




  • Preparing to Coach

    Assessing personal coaching style

    Assessing learning styles

    Setting expectations

    Creating a plan

  • Coaching

    Aligning coaching style with performance level

    Delegating tasks

    Guiding performance

    Evaluating performance

    Providing feedback

    Handling performance problems effectively

  • Job and Career Coaching

    What’s the difference?

    Job proficiency and job mastery

    Techniques to manage performance

Personalised Development Plans

Receive your free personalised development plan from a training coordinator

Are you ready to tackle the next step in your career? If you’re not sure where to begin, speak to one of our Training Coordinators  discuss your career path.

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