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High Impact Communication

Available Modalities:

  • On Site
    Next Sessions: At Your Facility

    Request An Assesment

  • Public Classroom
    Next Sessions:
    • London - 21-23 May 2018
    • London - 29-31 Oct 2018
    • Zurich - 12-14 Nov 2018
  • e-Training
    Next Sessions: Not Available in this Modality
SHOW CREDIT DETAILS
Delivery Method PDU Total Technical PMP/PgMp Leadership Strategy PMI RMP PMI SP PMI ACP PfMP PMI PBA
Instructor-Led Training 22.5 0 0 0 0 0 0 0 0
Virtual Instructor-Led Training 22.5 0 0 0 0 0 0 0 0
Delivery Method Instructor-Led Training Virtual Instructor-Led Training
PDU Total 22.5 22.5
Technical PMP/PgMp 0 0
Leadership 0 0
Strategy 0 0
PMI RMP 0 0
PMI SP 0 0
PMI ACP 0 0
PfMP 0 0
PMI PBA 0 0
  • CEUs: 2.25
  • CPEs: 27
  • Field of Study: Management Advisory Services
Synopsis

Without communication skills, technical capabilities are not worth as much as they could be. Even the best ideas, strategies and work plans must be effectively communicated to have value. In our information-overloaded business world, being heard and getting what you need is more challenging than ever.

This course teaches techniques for creating high-impact, meaningful communication with co-workers, clients and stakeholders. Through practical exercises, group discussions and case studies, delegates will learn how to determine their own communication style, identify the communication styles of the audience and adapt the delivery accordingly. This course will provide hands-on practice in crafting persuasive messages, facilitating dialogue and making powerful communications. It will address common communication fallacies and ways to identify where a miscommunication has occurred. The course will also address issues related to communication in a virtual and global environment.

Attendees will walk away from the course firmly grounded in key communication techniques as well as possessing the additional tools necessary to apply these techniques to their work environment. They will also be able to implement standard communication planning processes to ensure that every communication is high-impact and well-structured.

Learn
  • Deliver persuasive communications that achieve the outcomes you want
  • Adapt your communication style to the receiver’s style for greater impact
  • Work and dialogue more effectively in small groups
  • Select the most appropriate medium and structure for high-impact communication
  • Implement techniques and strategies to create high-impact communication
  • Plan your communications and meetings for maximum results

This course uses digital materials.

 

Topics
  • Communication Intelligence

    Strategy Execution’s communication model

    Communication factors

    Emotional awareness

    What’s my communication style?

    Communication styles

  • Planning Messages

    Strategy Execution’s Communication Model 

    Strategy Execution’s communication planning process 

    Audience analysis 

    Overcoming objections 

  • Message Structure

    Content 

    Audience 

    Purpose 

    Storytelling 

    Visual aids 

    Different learning styles 

    Persuasive oral communication 

  • Message Delivery

    Preparation 

    Rehearsing 

    Q&A sessions 

    Feedback 

    Persuasive presentation skills 

  • Effective Meetings

    Business meetings

    Trust 

    Empathy

    Active listening 

    Question types 

    Dialogue (vs. discussion) 

    Meeting facilitation 

Sign up for this course now!