Subject Matter Audience Asset Types

Delivering Successful Programmes

This paper describes 10 vital steps of programme management that must be done right in order for organisations to successfully deliver the benefits of change initiatives.

The rapid pace of innovation and the increasing level of management, stakeholder and customer expectations demands that organisations change how they do business.

Effective programme management—defined by the Project Management Institute (PMI) as "a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually" — is the key to effective strategic change in any organisation. Unfortunately, many organisations are ill-equipped to effectively handle the complexity of defining, organising, planning and managing larger-scale programmes.

Most programme failures are ultimately people-related, spanning a range of causes including underestimating programme complexity; lack of firm leadership, commitment and sponsorship; poor cross-functional communication; lack of integrated planning; no defined success metrics; poor requirements management; lack of broad change management; misaligned stakeholder expectations; inadequate programme management skills and lack of resources.

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